How do I show or hide products in my forms on Tekmatix?

• Use a product as a condition. A product someone selects can be the IF condition in all four conditional logic types: Redirect URL, Display Custom Message, Disqualify Lead and Show/Hide Fields.
• Show or hide single products and variants. With Show/Hide Fields you can now target an entire product inside the Sell Products element, or specific variants of a product, not just the whole element.
• The old way still works. Showing or hiding the entire Sell Products element works the same as before.
• Both builders are covered. This works in both the old and new Forms and Surveys builders.

Customers only see what's right for them. A long list of products can stop people in their tracks. Showing only the options that match their answers makes the choice easier.

One form can do the job of several. Instead of building a separate order form for each type of customer, you can build one and let the logic decide which products appear.

Fewer wrong orders. If a variant doesn't suit a customer's answers, you can hide it so they can't pick it by mistake.

Your follow-up starts at the form. Sending people to a different page, or showing a message, based on the product they chose means the next step already fits what they bought.

• A form or survey in your Tekmatix account, new or existing.
• A Sell Products element added to it, with your payment provider connected and your products selected.
• Products set up with variants, if you want to show or hide specific variants.
• The questions you want to base the logic on, added above the products.

1. Open your builderGo to any existing or new form or survey and open it in the builder.
2. Open Conditional LogicFind the Conditional Logic section inside the builder.
3. Choose Show/Hide FieldsSelect the Show/Hide Fields logic type.
4. Choose what to show or hideTarget the entire Sell Products element, an individual product inside it, or specific variants of a product.
5. Set your conditionsDecide when those products or variants should appear or disappear, based on what the customer selects earlier in the form.
6. Save and previewSave your form or survey, then preview it and try a few different answers to check the right products appear.

1. Open Conditional LogicIn your form or survey builder, open the Conditional Logic section.
2. Pick your logic typeChoose Redirect URL, Display Custom Message, Disqualify Lead or Show/Hide Fields.
3. Choose a product in the IF conditionWhen you set up the IF condition, choose a product. The logic now runs based on whether that product is selected.
4. Set the outcomeAdd the URL, message or fields that should follow, then save.

• Nothing changes on its own. Your existing forms and surveys keep working as they are until you add new logic.
• Whole-element logic is still there. If you already show or hide the entire Sell Products element, that keeps working.
• Required selections are checked. Where a price or variant choice is required, it's checked before the form can be submitted.

1. One order form for every customer type. Ask "Are you a new or returning customer?" at the top, then show a starter product to new customers and a top-up product to returning ones.
2. Only show the sizes or options that fit. If someone tells you they need the small version, hide the large variants so they can't pick the wrong one.
3. Online or in person. Running a workshop with both options? Ask how they'd like to attend, then show only the matching ticket product.
4. Send buyers to the right next page. Use a product as the IF condition for Redirect URL, so people who choose your premium option land on a page with their onboarding steps.
5. Explain what they just picked. Use Display Custom Message with a product condition to tell people what happens next, like "Great choice, we'll be in touch within one business day to book your first session".