24hr tech support

Love your tech

Don’t struggle with your tech!
The fastest place to get 24 hour live support is the live chat box at the bottom right of your dashboard when logged in to your account.

Get live chat support 24 hours a day

Access real human support around the clock.

The quickest way to get support is through the live chat inside your account.

Simply log into your account, click on the chat bubble on the bottom right of your screen and select the ‘chat option.

You can even request a zoom call inside the live chat!

Need a bit more free help?

Subscribe to our YouTube Channel

Subscribe to our YouTube channel for weekly tips and updates.

Free Time With a Tekspert

Feeling stuck or want to know the best way to go about a new task or offer? Jump on one of our FREE group calls and talk to one of our Teksperts. They will point you in the right direction.

Help Library

As well as the help guides inside the chat box in your account, we also have a range of helpful articles.

Tekmatix set up course

This course gets updated regularly and walks you through every single step of setting up and using your account to its full potential.

It includes in-depth screen-share videos that walk you through and explain every feature on the platform so that you get to ‘PRO level’ fast!

TekMatix Tek ToolBox Tuesdays

  1. Feature Demonstrations: In these sessions, TekMatix experts, referred to as ‘Teksperts’, walk participants you through demonstrations of various features of the TekMatix platform​​.
  2. Interactive Q&A: The sessions provide an opportunity for you to ask questions and get answers about different aspects of the TekMatix system, making this an interactive learning experience​​.
  3. Enhanced User Experience: By joining the Tek ToolBox sessions, you can gain a better understanding of how to effectively utilize TekMatix for your business needs, thus enhancing your overall experience with the platform​​​​.

These sessions are indicative of our commitment to customer support and education, offering you an avenue to continuously learn and optimize your use of the platform’s extensive features.

Subscribe to our YouTube Channel

  1. Tutorial Videos: The TekMatix YouTube channel offers tutorial videos that guide you through various features and functionalities of TekMatix, providing step-by-step instructions for both basic and advanced tasks.
  2. Feature Updates and Demos: It’s a great place to find demonstrations of new features & updates, helping you stay informed about the latest enhancements and how information on how you can benefit your business operations.
  3. Customer Support and FAQs: The includes videos addressing common questions, offering you another layer of customer support in an easily accessible format.

Get live chat support 24 hours a day

Access real human support around the clock.

The quickest way to get support is through the live chat inside your account.

Simply log into your account, click on the chat bubble on the bottom right of your screen and select the ‘chat option.

You can even request a zoom call inside the live chat!

What our happy customers have to say

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Need a bit more Tekspert help?

Our Teksperts can be hired at only US$50 and hour to help with everyday tech support.

Hire Feby

Australia/Singapore timezone

Free Time with a Tekspert

Feeling stuck or want to know the best way to go about a new task or offer? Jump on one of our FREE group calls and talk to one of our Teksperts. They will point you in the right direction.

Hire Nathalie

Australia/Singapore timezone