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Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.
Tekmatix now enables you to trigger automated workflows when a coupon code is successfully redeemed in a completed transaction. This allows you to follow up with customers who made a purchase using a discount, making it easy to deliver thank-you messages, loyalty rewards, or post-sale offers.
This feature ensures your business doesn’t miss the opportunity to re-engage real buyers, build loyalty, and analyze performance for coupon-driven campaigns.
Unlike the “Coupon Code Applied” trigger, which fires even if a purchase isn’t completed, this trigger activates only when a coupon is actually redeemed during a confirmed transaction. It’s your signal that a customer followed through and bought.
Use it to:
Engage buyers who are price-sensitive or deal-driven
Reward loyalty and high-value coupon users
Route sales opportunities to your team
Track success of specific promotions or campaigns
Automate follow-ups immediately after the sale
Go to Automated Workflows > Workflows
Create a new workflow or edit an existing one
Click + Add New Trigger
Scroll to the Events section
Select Coupon Code Redeemed
Use a clear name like: Coupon Code Redeemed – HolidayPromo or VIP Redemption Alert
Use filters to trigger workflows only when certain criteria are met.
Pro Tip: Combine multiple filters to track performance of specific offers like seasonal codes or VIP coupons.
Click Save Trigger
Add workflow actions (see suggestions below)
Test and Publish the workflow
Send Email: Thank the customer or provide next steps (e.g., access content, upgrade offer)
Tag Contact: Add tags for segmentation (e.g., “VIP_Coupon_Redeemed”)
Notify Team: Alert your sales team for possible upsell opportunities
Create/Update Opportunity: Move the buyer into a sales funnel for follow-up
Send SMS: Deliver a quick bonus offer or confirm their successful discount use
Business Type: Digital Product Seller
Goal: Send a loyalty offer when customers redeem a seasonal coupon.
Workflow Setup:
Trigger: Coupon Code Redeemed
Filter: Coupon Code is “WINTER25”
Actions:
Send Email: “Thanks for using WINTER25 – Here’s an exclusive bonus offer”
Add Tag: “Winter_Campaign_Buyer”
Notify Marketing Team
Outcome: Reinforced loyalty and cross-sell opportunities right after the sale.
Q: Will this trigger fire if a coupon is used but the order is not completed?
No. This only activates after the transaction is successfully completed.
Q: Can I filter by the coupon’s discount amount or the purchase value?
Yes — use Coupon Value and Order Value filters with logic like “greater than” or “less than.”
Q: Can I track redemption limits using this trigger?
Yes — use the Redemption Count filter to trigger actions when usage reaches a set number.
Q: Can this trigger handle subscriptions?
Yes. You can use Product Type to identify one-time vs. recurring purchases.
Q: What happens if no filters are applied?
The workflow will run for any coupon that’s redeemed in any successful transaction.