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How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
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Latest Blog Posts

How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
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Marketing

How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
Back to Blog
How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
Back to Blog

CRM

How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
Back to Blog
How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
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Web Design

How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
Back to Blog
How To Use the Tekmatix Conversation AI Dashboard

How To Use the Tekmatix Conversation AI Dashboard

August 17, 20252 min read

How To Use the Tekmatix Conversation AI Dashboard

The new Conversation AI Dashboard in Tekmatix puts real-time data and actionable insights at your fingertips, giving you the ability to monitor and optimize your AI bot's performance with ease. Whether you're booking appointments, triggering workflows, or answering FAQs, this dashboard shows you what’s working — and where you can improve.


Why This Matters

For small and growing businesses, time and responsiveness are everything. The Conversation AI Dashboard provides transparent analytics that help you:

  • Understand how well your bot is engaging users

  • Optimize conversations for better efficiency

  • Save team resources and improve client satisfaction

This means less guesswork, more automation, and better service delivery — all powered by insights.


Step-by-Step: How to Use the Conversation AI Dashboard

1. Access the Dashboard

  • Go to Settings > Conversation AI Agents

  • Select the bot you want to review

  • Click on the new Dashboard tab inside the bot editor


2. Review Key Metrics

You’ll see a clean summary of critical stats such as:

  • Total Unique Contacts – How many unique users interacted with your bot

  • Actions Triggered – Number of automated actions successfully completed

  • Appointments Booked – Total appointments the bot scheduled

  • Average Messages per Contact – Helps evaluate how efficient your bot conversations are

  • Time Saved – Estimate of manual effort saved by AI automation

These metrics help you identify whether your bot is actually delivering ROI or just adding friction.


3. Filter and Compare Data

Use the built-in filters to drill down:

  • Channel Selector – View data based on platforms like Live Chat, WhatsApp, etc.

  • Date Range Selector – Compare current vs. past performance

  • Use comparisons to track the success of changes or recent campaigns


4. Apply the Insights

  • See how many bookings your bot is generating weekly

  • Evaluate if certain channels are more effective

  • Adjust your bot’s tone or message length based on “Average Messages per Contact”

  • Identify which parts of your process could still benefit from automation


Sample Scenario: AI Bot for a Fitness Studio

Let’s say you run a fitness studio and use Tekmatix’s AI bot to handle appointment bookings.

With the Conversation AI Dashboard, you can:

  • See how many unique prospects interacted with the bot this month

  • Track how many of them successfully booked a class

  • Evaluate if you’re saving time by comparing bot engagement versus manual chats

  • Optimize your bot scripts by comparing conversion data week over week

Now, instead of wondering whether your bot is effective — you have the data to back it up.


Final Thoughts

The Conversation AI Dashboard gives business owners and marketers the transparency and control they need to get the most from their bots. With real-time reporting and future enhancements like FAQ tracking, Tekmatix is making AI customer engagement both smarter and easier.

conversation AI metricsAI bot performance trackingoptimize chatbot performanceTekmatix appointment bot statsimprove AI response efficiency
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© TekMatix 2025

© TekMatix 2025