Tekmatix Help Articles

Love your help


Use the search bar below to find help guides and articles for using Tekmatix

Use the search bar below to look for help articles you need.

How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog

Latest Blog Posts

How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog

Marketing

How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog
How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog

CRM

How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog
How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog

Join The TekMatix Newsletter

Get sent regular tech and business growth tips.

Web Design

How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog
How To Manage File Size Limits in Tekmatix for Smooth Messaging

How To Manage File Size Limits in Tekmatix for Smooth Messaging

October 27, 20252 min read

How To Manage File Size Limits in Tekmatix for Smooth Messaging

Why File Size Limits Matter

Understanding file size limits is critical for ensuring your emails, SMS, and MMS messages are delivered successfully. Oversized files can cause delivery failures, reduce engagement, or even increase costs. By knowing the limits and how Tekmatix handles them, you’ll avoid unnecessary headaches and keep your communication professional and effective.

Key Benefits:

  • Prevent delivery issues caused by large files.

  • Stay compliant with SMS/MMS and email provider rules.

  • Save time with Tekmatix’s built-in Media Library.

  • Boost engagement with auto-generated video thumbnails.

  • Reduce reliance on third-party hosting tools.


SMS & MMS File Size Limits

Supported File Types for MMS

  • JPEG, PNG, GIF (standard across all carriers).

  • Some carriers also allow MP3, MP4, PDF, but support may vary.

Best Practice for MMS

Keep attachments under 500 KB for consistent delivery across all carriers.

Carrier-Specific MMS Limits

Carrier-Specific MMS Limits

MMS Support by Number Type

MMS Support by Number Type

Email Attachment Size Limits

  • Tekmatix Email Composer: Supports up to 20 MB attachments.

  • Larger files are auto-uploaded to the Media Library and sent as clickable links.

    Email Attachment Size Limits

Step-by-Step: How to Upload Attachments in Tekmatix

  1. Access the Conversations Composer

    • Open a conversation in Tekmatix.

    • Click the three-dot icon (•••) in the message composer.

      Attach File Icon

  2. Choose Attachment Source

    • Click Attach Files.


    • Choose from Media Library → Pick a file you’ve uploaded before.

      Attachment Source

  3. Automatic Handling of Large Files

    • Files larger than 20 MB are automatically uploaded to the Media Library.

    • Tekmatix will insert a clickable link into your message to ensure delivery.

  4. Video Attachments

    • When uploading videos via the Media Library, Tekmatix auto-generates a GIF thumbnail for emails.

    • This makes your message more engaging and clickable.


Case Scenario: File Size in Action

Imagine you’re running a coaching business and want to send a video testimonial to your client list.

  • Without Tekmatix: You try attaching a 40 MB MP4 file directly in your email. It fails because Gmail rejects anything above 25 MB. You end up compressing it, losing quality, and wasting time.

  • With Tekmatix: You upload the video to the Media Library. Tekmatix automatically generates a clickable thumbnail and inserts it into your email. The client sees a preview, clicks, and watches the full video—no failed deliveries, no manual work.


FAQs

Q: What happens if my file is over 20 MB?
It’s auto-uploaded to the Media Library and inserted as a clickable link.

Q: Can I attach videos to SMS?
Yes, but they are sent as hosted links to avoid delivery failures.

Q: Do Toll-Free numbers support MMS?
Yes! Since October 2022, Toll-Free numbers can send MMS attachments.

Q: Will video attachments show previews in emails?
Yes. Tekmatix generates a GIF thumbnail for better engagement.


Key Takeaways

  • Always keep MMS files under 500 KB for universal delivery.

  • Use Tekmatix’s 20 MB email limit + Media Library auto-hosting for larger files.

  • Leverage video thumbnails for more engaging client communications.

Stop worrying about compressing files—Tekmatix handles the limits for you.

Tekmatix file size limitsEmail attachment limits TekmatixMMS file size TekmatixSMS attachment TekmatixMedia LibraryUpload videostekmatix mmstekmatix smstekmatix emailsemail deliverability tekmatixvideo thumbnailsfile hosting
Back to Blog

© TekMatix 2025

© TekMatix 2025