Use the search bar below to find help guides and articles for using Tekmatix
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.
Adding a live chat widget to your Shopify site is a great way to increase engagement, improve customer support, and streamline communication with website visitors. With Tekmatix, you can easily embed your web chat into Shopify using just a few quick steps.
This guide walks you through how to copy the web chat embed code from Tekmatix and install it on your Shopify website by editing your theme code.
Live chat can:
Improve your lead conversion by offering real-time support
Enhance customer satisfaction with quicker responses
Allow seamless handoff between automated responses and human agents
Log in to your Tekmatix dashboard.
Go to Websites & Funnels → Chat Widget.
Create a New Chat or select a chat widget.
Click Edit.
Click Get Code and copy the embed script provided.
Open Shopify Admin.
Log in to your store account.
In your Shopify dashboard, go to Online Store > Themes.
Choose the theme you want to install the chat widget on.
Click the Actions dropdown next to your theme.
Select Edit Code.
Under the Layout folder, click theme.liquid.
Scroll down to find the </body> tag.
Paste your copied Tekmatix Chat Widget Embed Code just above the </body> tag.
<!-- Tekmatix Web Chat Embed Code -->
<script>...your code here...</script>
Click Save.
Refresh your Shopify site and check if the chat widget appears in the corner.
Test its functionality by initiating a conversation and reviewing if it connects properly to Tekmatix Conversations.
Scenario:
You run a small fashion boutique on Shopify. Many customers abandon their carts because they have questions about sizing or returns.
Solution:
You install the Tekmatix chat widget using the steps above. Now when customers browse your store, they can get answers immediately—whether from a live agent or your AI-powered bot—leading to more completed checkouts.