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Everything you need to change your plan, book a Tekspert or get your tech done for you. One page. All the buttons. No hunting.
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Before you book anything, try these. Most questions get answered in minutes, and they will not cost you a cent.
Log in to your Tekmatix account and click the speech bubble in the bottom right corner of the screen. Our AI assistant answers first and solves most things on the spot, any hour of the day. Anything it cannot sort, it hands straight over to a human Tekspert.
Hundreds of step-by-step guides and screenshots covering nearly everything in your account. Search it before anything else.
Search the Knowledge BaseHelpdesk is manned Monday to Friday. During busy periods please allow up to 24 hours for a reply.
Email [email protected]Subscription & billing
Pick the option below that matches what you want to do. Each one opens the right form or portal, so your change gets actioned without any back and forth.
Move up to a bigger plan and unlock more of what Tekmatix can do for your business. Compare the plans and pricing here.
Upgrade SubscriptionWinding things back for a while? Request a move to a smaller plan and keep your account live.
Downgrade SubscriptionPay once a year instead of monthly and stop thinking about it for another twelve months.
Switch to Annual SubscriptionOur pricing plans are available in both AUD and USD. Request a switch so your invoices match where you actually are.
Change My CurrencyCard expired or changed banks? Update the card on your subscription yourself in the secure billing portal.
Update Card or Payment MethodRunning a second business, or setting one up for a client? Take 25% off your second Tekmatix account. Email us and we will sort it.
Add a Second AccountSee exactly what phone numbers, calls, SMS, email and AI usage cost, so there are no surprises on your wallet balance.
Pay As You Go Usage RatesBefore you go, have a chat with us first. There is almost always a smaller plan or a fix that solves it.
Cancel SubscriptionTell us what you are trying to sort out and a Tekspert will point you at the right option.
Email [email protected]Useful links
Free training, paid Tekspert time and full done-for-you builds. Whatever stage you are at, there is a button here for it.
Runs three times a day at 9.00am, 3.00pm and 10.00pm AWST. Jump on live, ask your question and get it answered on the spot.
Free Daily Group Training CallWe set up your account properly for you, so you start on day one with the boring bits already done.
Quick Account Set Up Service ($150 AUD)A full hour of one-on-one Tekspert time. Bring your list and we will work through it together.
Hire a Tekspert for 60 MinutesZoom out and map the plan. What to build, in what order, and what to stop wasting time on.
Book a 60 Minute Strategy CallFunnels, courses, websites, memberships, automations. Hand it over and we build it for you.
View our Done For You ServicesSomething stubborn broken? Book a focused half hour with a Tekspert and get it unstuck.
Advanced Tech Support (30 Min)Stay up-to-date
New features, how-to walkthroughs and a room full of business owners who use Tekmatix every day.
Step-by-step guides, feature walkthroughs and answers to the questions we get asked most.
Tekmatix Blog ArticlesAsk questions, swap wins and see how other Tekmatix users are running their businesses.
Join our Facebook GroupWatch the tutorials, feature demos and training replays whenever it suits you.
Tekmatix on YouTubeLove Tekmatix? Get paid to tell people about it. Grab your referral link and track your commissions.
Join the Affiliate ProgrammeStill stuck?
Send us an email and a real human on the Tekspert team will get back to you and sort it out.
Email [email protected]