Done-For-You Tech SERVICES
When it's all done FOR you, you'll
Love your Tech
Let our Teksperts do your tech set-up and migration for you.
Whether it's a quick job you need done properly - or a major tech set-up project, our team of experienced Tekpserts are here to do all of the hard work FOR YOU!
Employment Opportunity:
Tekspert
Wanted: Customer Tech Support and Tech Experts, 'Teksperts' at Tekmatix
Get a Pricing Schedule & Detailed Service Descriptions For All of Our Tech Set-Up Services
Simply check the boxes for every single service that you'd like to know the pricing and services descriptions for, and we will send you a detFormailed Pricing Schedule.
Get a Quote (Pricing Schedule) For Tech Set-Up Services with Tekmatix
Please select all of the tech services that you would like to get pricing and more details about.
Just Want a Quick hand?
Hire a Tekspert for 60mins!
Book one of our TekMatix Teksperts by the hour for personal, hands-on tech services!
You can either attend during the hour OR provide detailed instructions of what you’d like your Tekspert to do during this hour.u
Note that this is a strictly 60 minutes of a Tekperts time - not a fixed service outcome.
Get a Pricing Schedule & Detailed Service Descriptions For All of Our Tech Set-Up Services
Simply check the boxes for every single service that you'd like to know the pricing and services descriptions for, and we will send you a detFormailed Pricing Schedule.
Get a Quote (Pricing Schedule) For Tech Set-Up Services with Tekmatix
Please select all of the tech services that you would like to get pricing and more details about.
Just Want a Quick hand?
Hire a Tekspert for 60mins!
Book one of our TekMatix Teksperts by the hour for personal, hands-on tech services!
You can either attend during the hour OR provide detailed instructions of what you’d like your Tekspert to do during this hour.
Note that this is a strictly 60 minutes of a Tekperts time - not a fixed service outcome.
Need a bit more Tekspert help?
Our Teksperts can be hired at only US$50 and hour to help with everyday tech support.
Free Daily TekMatix Training
Join the Tek Toolbox: Group Training Sessions.
In these sessions, one of our Teksperts will show you how to use different features and utilise your TekMatix account to it’s fullest!
You can ask any questions and get demo’s of any TekMatix Features.
Hire a Tekspert
Book one of our TekMatix Teksperts by the hour for personal VA tech services!
You can either attend during the hour OR provide detailed instructions of what you’d like your VA to do during this hour.
Love Your Tech?
We are looking for caring, patient and technical customer support experts to help our clients with onboarding, tech support and support tickets.
TEKSPERT (Customer Support) - Tekmatix
Tekspert (Customer Onboarding, Customer Support & GHL-Based Tech Expert)
Location: Remote Work From Home
Hours: Part time or fulltime available (reliability critical)
Reports To: COO/CTO and Project Manager
Company: Tekmatix – Australia’s Leading All-in-One, AI-Powered Business Platform
About the Role:
We are looking for client onboarding and tech support superstars to join our team of 'Teksperts' at Tekmatix.
This role REQUIRES getting on zoom calls with clients to help them onboard and get their accounts set up on the Tekmatix platform (built on top of a GHL HighLevel base); following our internal onboarding SOP; as well as managing customer support tickets, providing customer tech education, running support calls with customers and running tech training calls.
You MUST have extensive experience with and be an EXPERT on GHL, GoHighLevel based software (preferably GHL Certified).
Tekmatix is built on top of GHL, but has a number of extra feature API add-ons.
We are looking for a friendly, professional and EXPERT level colleagues to work in our team LONG TERM, permanently, full-time or part-time as a "Client Onboarding, Tech Support and Tech Support Officer" (Tekspert) for our GoHighLevel (GHL) SaaS software (Tekmatix).
We want somebody LONG TERM, PERMANENT - so please do NOT apply if you are only looking for something that is temporary.
This is a customer-focussed tech support role that will largely be spent doing:
- Customer demo calls to our potential SaaS customers
- Client onboarding calls to help clients get their SaaS accounts set up and running as per our SOP
- Tech support calls to help clients set up and use our platform features to their full advantage
- Everyday tech support and customer tech support
- Running daily group training calls where you will teach clients in small groups how to use particular features
We require a long-term, permanent member of our team to be responsible for:
- Software demo calls - Client onboarding and client account set-up - live on zoom calls (in English).- Creating and following our SOPs (standard operating procedures) for client onboarding, customer support queries and trouble-shooting customer issues- Getting on zoom calls with clients for their onboarding, tech support calls and to help them set up and manage their GHL SaaS account under our agency- Monitoring, managing and responding to customer support tickets and responding to support tickets as fast as possible- Running daily group training calls to demo features and show our users how to use their GHL accounts (as our agency) - Trouble-shooting and fixing client challenges and needs by doing it for them through the agency access; or creating Loom videos to show them how to do something; or in instant chat; or by getting on zoom calls with clients to help them reach a solution.
This is a customer-facing role, so it is also essential that you:
- You will need to have a friendly, kind, warm, helpful, very patient and solution-focussed character,
- You need to LOVE problem-solving and helping people with tech,
- You will need to be patient and kind to our customers who are afraid of technology and really need your support and expertise to get their businesses running,
- Are FLUENT in English at an expert level both spoken and written.
- You know GHL GoHighLevel at an EXPERT level - preferably be certified in GHL and absolute LOVE tech and passionately showing, teaching and supporting our clients in making magic happen with Tekmatix.
- You must have reliable internet, generator to cover power-outs, must have a fast computer/laptop, high-quality webcam and microphone in a quiet workspace for doing zoom calls with clients (you will use our company zoom account for calls).
This is a permanent, long-term position, and we need somebody who can stick to the shift times exactly every day to ensure that we have 24 hour service for our clients.
We are a friendly business, we love our work, we adore our customers and we have lots of fun whilst we all do our life's best work!
We cannot wait for you to join the Tekmatix family!
You’ll Need To Have:
➡️Minimum 1+ years of experience using GHL / HighLevel
➡️Hands-on experience with platforms like ActiveCampaign, Kajabi, ClickFunnels, Thinkific, and others as many of our clients come from these platforms
➡️Ideally be GHL Certified (although not essential)
➡️Confidence with running calls, group training sessions and handling customer tech support
➡️Reliable internet and absolute commitment to attend all booked client calls
Requirements:
➡️Casual contract paid on an hourly rate
➡️Flexible, part-time or fulltime hours depending on client call bookings
➡️All staff use our ‘TimeDoctor’ time tracker.
➡️Fully remote, and can be done from any timezone, but must have consistent availability to cover call booking slots that you have agreed to
Bonus Points If You:
➡️Have worked for or with GHL directly, a GHL white-label platform or GHL support agency
➡️Are familiar with Tekmatix (even better if you’re already a user)
➡️Have experience training, coaching or onboarding business owners to tech
Ready to Apply?
Please fill in the application form here (👇) and include a short video or Loom (2–3 minutes) introducing yourself.
Tekmatix Done for You Services
We’re committed to delivering exceptional service and support to our clients.
Thank you for reading this post, don’t forget to subscribe!
To ensure clarity and satisfaction, we’d like to outline the scope of our complimentary tech support and our paid services.
FREE 24/7 Live Tech Support:
Our 24/7 Live Chat Support is free of charge and available to you at all times to get quick help and guidance.
Simply log in to your Tekmatix account and click on the purple ? chat box on the bottom right of your screen.
Hire a Tekspert and Done-For-You Tech Services:
You can hire our Teksperts to help you get anything done inside your Tekmatix account, for JUST $50 for 60mins.
You can also hand all of your work over to our team to set up all of your tech and migration for you.
Click here to BOOK A CALL WITH OUR TEKSPERTS
Want Our Teksperts To Migrate Your Account or Do Custom Set-Up Work For You?
Simply fill in the quote request for below detailing what you need done, and we can send you a quote for what you need. Why spend time doing it yourself, when our team of tech-loving Teksperts can do it all FOR you?!
Get a quote for Migration Services
We can migrate all of your tech from other platforms you are currently using to Tekmatix. Whether you want to move from other course platforms, email marketing platforms, other websites or CRMs – our team can do all of t1 Columnhe migration work FOR you.
Simply fill in the quote request for below so that we can get a better idea of your project and send you a quote to migrate you.
If you still need customised services that require more consultation, please send us an email on [email protected] detailing your needs and one of our team will get back to you.
You have 24 hour support.
All day. Everyday!
Daily Tek ToolBox
Join our live daily feature demos, Q&As and ‘show me how’ sessions.
Facebook Group
Join the community to get regular tips, make friends and network with fellow Tekmatix users.
