Subscription Cancellation Survey

Important Notice:
Please be advised that cancellation will take effect at your next billing date. The change will be processed within 2 working days. If your next billing date is within that period, the charge may still process.

Full Name *

Email *

Location ID (From your business profile) if unknown just type 'not known' *

Company Name/ Account Name *

We have a Launch Plan option for you at a discounted rate.

JUST $75 AUD/month (or $50 USD/month)!

Created specifically for businesses who ONLY want the essentials, and don’t want to pay for a full plan of features you are not fully using.

Here's what's included in our budget-friendly Launch Plan:

Drag and drop website & funnel builder (PLUS all of our pre-built templates AND the AI website builder) so that your business is discoverable
Free website hosting
Email marketing
CRM with two-way conversations with your leads and customers

If you are wanting to Downgrade please complete this form

https://link.tekmatix.com/widget/form/dkqJaA3ZuiXFWAygDO5V

We are here to help, feel free to book a call with one of our senior management team members to discuss any queries or concerns

Please close this page once you have booked a call.

There is no need to click next or continue further.

Alternatively click back to continue with the cancellation survey.

Connecting Claude to Tekmatix

How to connect Claude to your Tekmatix account using MCP and private integration token

Watch on YouTube

What alternative did you find? *

Why do you find this alternative better than Tekmatix *

We'd love to know more about the reasons Tekmatix didn't meet your requirements (e.g., "missing features" "limitations" etc.) *

We are sorry to hear our customer service did not meet your expectations. We are constantly striving to improve this area by providing a range of support options, these include:

Can we get your feedback? Was it our *

Response times

Availability

Quality of help

Other

Do you have any other feedback on what we could of done to improve your experience? *

Before we move on, we'd love to know—how was your experience overall? *

🔴 Extremely Unsatisfied – It did not meet my needs at all

🔸 Unsatisfied – There were issues or gaps

⚪Neutral - It was okay

🔹Satisfied – It mostly worked for me

🟢 Very Satisfied – It was great, I’d recommend it

We’d appreciate any additional feedback you’d like to share about your experience. Your insights will help us improve and better serve our customers.

Thank you for your time and honesty!

Can you login? Do you still have access to your Tekmatix account? *

Yes

To ensure all charges are cancelled, domains, workflows, website pages, links and integrations need to be disconnected. Please acknowledge that you understand this and you authorise us to disconnect any services as required. *

I authorise Tekmatix to disconnect all and any domains, email addresses, websites, calendars, phone numbers, social accounts and anything else as deemed necessary to cancel my account in full. I understand I will not receive any refunds for payments already made prior to and including today's date.

Please note email, sms & advanced automation features/AI rebilling is charged seperately to your monthly subscription and is charged retrospectively. We will reconcile these additional charges and may need to send you an invoice to finalise these charges.

By signing below you acknowledge that actual useage charges for these services may also be due and agree to pay any outstanding balance in full.

To check the usage charges please go to Settings ->> Company Billing ->> Credits Section ->> See Transactions, this will show you the useage to date this month. This is the amount that will be invoiced seperately on cancellation.

Any unused credit is NON Refundable.

Cancellation Form Signature - Agree to final charges. *

Clear

Sad to see you go...

Connecting Claude to Tekmatix